Trusting someone to come into your home and clean is a big decision and one we expect you don’t take lightly. Trust and customer satisfaction are extremely important at Bright Touch, so we take every step possible to ensure you are always completely satisfied with our services. Below are the most frequently asked questions about our services, pricing, office management, and more.

-Do you bring your own cleaning supplies, chemicals, and equipment?

Yes, we bring everything we need to clean your home. You don't have to provide a thing.

-Do you clean homes just once, or do you have to clean long-term?

While most of our customers prefer a weekly cleaning on a regularly scheduled day, we also clean homes every other week or less frequently. Even special occasions.

-If I sign up for long-term service, will the same person be in my home each time?

We make every effort to ensure that we keep the same team who serves your home cleans during each visit. If a member of the team changes, our office staff contacts you beforehand to learn if you prefer someone other than your regular cleaning professional or would rather change your scheduled day so your favorite team member can clean.

-If there is a problem, who can I call?

We want to hear from you. If you see a problem while the team is in your home, contact us. We’ll work to quickly correct the problem and enforce our worry-free guarantee. If you’re not satisfied with our services for any reason, let us know within 24-hours and we’ll be sure to make it right.